Text messaging from Right at Home Myrtle Beach

Texts from our office are person-to-person, back-and-forth conversations with real office staff on our office line, (843) 651-4848. Every text we send is written and sent by a person at our office. We do not send automated or marketing texts.

By providing your mobile number and opting in, you agree to receive SMS messages from Right at Home Myrtle Beach.

Message type: conversational messages
Message frequency: Message frequency may vary.
Rates: Message and data rates may apply.
Opt-out: Reply STOP to unsubscribe at any time.
Help: Reply HELP for assistance.

Privacy Policy: https://rightathomemb.com/privacy.html

Who gets texts, and why

What we send: conversational messages, meaning two-way conversations with our office staff. For example:

Clients and their family members: visit scheduling, changes to a visit or caregiver, reminders, and office follow-up about care.
Caregivers on our team: shift scheduling, open shifts and shift changes, and office follow-up about their work.

Where your texts are kept

Messages you send us and our replies are kept in our office's scheduling and records system. That system may use software, including automated tools, to read and organize them, so we can keep your visits, schedule and records accurate and respond to you. It is for our office's use in serving you. We do not sell or share your number or your messages for marketing.

How you opt in

Texting is optional. You can receive care from us, or work for us, without agreeing to texts. If you choose not to opt in, we reach you by phone call or email instead. There are three ways to opt in:

On our paperwork. The client service agreement and the caregiver hiring packet each include the optional, unchecked consent box shown below. You opt in only if you check it.
On this page. The form below shows the exact same consent box.
By telling us. If you ask our staff to text you, by phone or in person, we read you the consent wording below and note your agreement and the date in your record before we text you.

Text message consent

This is the same consent box printed on our client and caregiver paperwork.

How often

Message frequency varies with your schedule. Most people get a few messages a month; caregivers with active schedules may get more.

Stopping and help

Reply STOP, or just tell us, and our office will stop texting you from the office line. We will reach you by phone or email instead. You may get one message confirming it.
Reply START if you want texts again.
Reply HELP for help, or call the office at (843) 651-4848.
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Sample messages

Right at Home Myrtle Beach: Hi Mary, this is Michele at the office. Your caregiver Lisa will arrive at 9:00 AM tomorrow instead of 8:30. Reply here or call (843) 651-4848 with questions. Reply STOP to opt out.

Right at Home Myrtle Beach: Hi James, an open shift is available Saturday 10 AM to 2 PM in Surfside Beach. Can you take it? Reply YES or NO. Reply STOP to opt out.

Right at Home Myrtle Beach: Hi Ruth, following up on your call this morning. We have added a Thursday visit starting next week. Let us know if that works. Reply STOP to opt out.

Right at Home Myrtle Beach: Reminder: your schedule for next week is Mon/Wed/Fri 8 AM to 12 PM. Reply here with any changes. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Replies to STOP and HELP

STOP: "Right at Home Myrtle Beach: You are unsubscribed and will receive no more messages. Reply START to resubscribe."

HELP: "Right at Home Myrtle Beach: For help call (843) 651-4848. Msg & data rates may apply. Reply STOP to opt out."

Your mobile number stays with us

We never sell or share your mobile number, your messages or your text consent with third parties or affiliates for marketing. Details are in our Privacy policy.